组织与人力资源系学术讲座系列2021年第12讲

主 题： I Am Telling You How I Feel: Investigating the Antecedents and Consequences of Bounded Emotion Sharing in Organizations

主讲人: 卢舒野 (清华大学经济管理学院)

时 间：2021-10-13 14:00

地 点：明商1008会议室

语 言：中英文

讲座摘要：

As social beings, people often share their emotional experiences with others. This phenomenon, termed social sharing of emotions (or emotion sharing) has been underexplored in organizational contexts in spite of its pervasive occurrence and the critical roles that it may serve as it is enabled or bounded by a web of social relationships and structures in organization. We draw on the social functional account of emotion to investigate the antecedents and outcomes of emotion sharing in the workplace, and the organizational contexts affecting these relationships. We tested several hypotheses by conducting an archival study with 916,176 emails from 358 employees in a U.S.-based high-tech firm during 1998–2003, and a laboratory experiment with 257 participants. In the archival study, we found that a shared event (i.e., the 9/11 attack in 2001) triggered employees’ emotion sharing in the workplace, and the impact of that shared event on emotion sharing was magnified by the strength of emotion sharing norms and the level of social proximity with coworkers in the organization. Furthermore, emotion sharing was found to be positively related to employees’ prosocial behaviors such as helping and voice but negatively related to turnover. These effects of emotion sharing on those behaviors were stronger for lower-ranking employees and weaker for higher-ranking employees in the organization. In the lab study, we replicated the effects of emotion sharing on participants’ willingness to help, voice, and quit. Theoretical and practical implications are discussed.

主讲人简介：

卢舒野博士，现任清华大学经济管理学院领导力与组织管理系助理教授。2008年毕业于中国人民大学。2013年毕业于清华大学国际工商管理硕士项目。2014年取得美国哥伦比亚大学社会科学数量研究方法硕士学位。2019年取得美国马里兰大学史密斯商学院管理学博士学位。卢舒野博士的研究领域主要集中在：员工及团队创造力和创新、社会网络和情绪管理等领域。他的研究成果曾在《Academy of Management Journal》、《Journal of Applied Psychology》、《心理科学进展》等国内外顶尖及一流的中英文刊物上发表。