主 题：Boxed In by Your Inbox: Implications of Daily Email Demands for Managers’ Leadership Behaviors
主讲人: Christopher C. Rosen (professor, University of Arkansas)
Over the past 30 years, the nature of communication at work has changed. Managers, in particular, rely increasingly on email to communicate with their superiors and subordinates. However, researchers and practitioners alike suggest that people frequently report feeling overloaded by the email demands they experience at work. In the current study, we develop a self-regulatory framework that articulates how managers’ day-to-day email demands relate to a lack of goal progress, which has a negative impact on their subsequent enactment of routine (i.e., initiating structure) and exemplary (i.e., transformational) leader behaviors. We further theorize how two cross-level moderators (i.e., centrality of email to one’s job and trait self-control) impact these relationships. In an experience sampling study of 48 managers across 10 consecutive workdays, our results illustrate that email demands are associated with a lack of perceived goal progress, to which managers respond by reducing their leader behaviors. The relation of email demands with leader goal progress was strongest when email was perceived as less central to performing one’s job, and the relations of low goal progress with initiating structure and transformational leader behaviors were strongest for leaders low in trait self-control.
Christopher C. Rosen is a professor of management in the Sam M. Walton College of Business at the University of Arkansas. Dr. Rosen received B.A. degrees in Psychology and Economics from Washington and Lee University, his M.A. degree in Industrial/Organizational Psychology and Human Resource Management from Appalachian State University, and his Ph.D. in Industrial/Organizational Psychology from the University of Akron. His research covers a broad range of topics, including workplace politics, motivation, and employee well-being. His research has appeared in a number of top-tier management and psychology journals (e.g., Academy of Management Journal, Academy of Management Review, Journal of Applied Psychology, Journal of Management, Organizational Science, Personnel Psychology), as well as numerous media outlets. Dr. Rosen serves on the editorial boards of Journal of Applied Psychology and Personnel Psychology and is currently an Associate Editor for the Journal of Management. Dr. Rosen is a member of the Executive Committee for the Human Resources Division of the Academy of Management and is the HR Division’s Program Chair for the 2018 conference.